Orders are now being processed again with no delay in the loyalty admins. No data was lost and all orders in the incident window are being processed.
Start Time: July 23, 2022, 07:08 UTC
End Time: July 24, 2022, 19:49 UTC
Posted Jul 24, 2022 - 23:49 IDT
Overall Description of the issue and Affected Services:
We are currently experiencing an issue with processing new orders into the Loyalty admin
Start Time: July 23, 2022 07:08 UTC
Business Impact: - Customers are not being rewarded point for new orders - New orders are not arriving in the loyalty admin
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Posted Jul 23, 2022 - 16:50 IDT
This incident affected: Yotpo Loyalty & Referrals Admin.