All Systems Operational
Swell API ? Operational
Swell Admin ? Operational
Swell Widgets (Pop-up, Rewards Page) ? Operational
Swell Data Center ? Operational
Swell Database ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
app.swellrewards.com ?
Fetching
Past Incidents
Jul 22, 2019
Resolved - This incident has been resolved
Jul 22, 13:25 IDT
Monitoring - Service Degradation - Delay in receiving orders.

Business Impact:
A backlog in the Swell order processing might be delaying the purchase-related campaign rewards for customers.

Start Time:
July 21, 2019 - 07:32 (UTC).

End Time:
July 22, 2019 - 12:15 (UTC).

We apologize for the inconvenience and appreciate your continued patience while we worked to resolve the issue.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Swell Support Team.
Jul 22, 12:42 IDT
Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Resolved - Service Interruption - Swell SDK was failing to load.

Business Impact:
The Swell SDK could have returned an error and the on-site widgets might have not been loaded.

Start Time:
July 10, 2019 - 09:30 (UTC).

End Time:
July 10, 2019 - 09:50 (UTC).

We apologize for the inconvenience and appreciate your continued patience while we worked to resolve the issue.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Swell Support Team.
Jul 10, 13:03 IDT
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.