All Systems Operational
Swell API ? Operational
Swell Admin ? Operational
Swell Widgets (Pop-up, Rewards Page) ? Operational
Swell Data Center ? Operational
Swell Database ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
app.swellrewards.com ?
Fetching
Past Incidents
Sep 22, 2019

No incidents reported today.

Sep 21, 2019

No incidents reported.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019
Resolved - This incident has been resolved.
Sep 18, 10:09 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 10:03 IDT
Update - We are continuing to work on a fix for this issue.
Sep 18, 09:55 IDT
Identified - Service Degradation - Swell SSL Certificate expired.

Business Impact:
Merchants and customers might have experienced a browser warning regarding Swell's SSL certificate expiration.

HTTPS API calls might have also returned an error - Purchases, Redemptions, Campaign and Customer creation would return an error.

Start Time:
September 18, 2019 - 00:00 (UTC).

End Time:
September 18, 2019 - 06:58 (UTC).


We apologize for the inconvenience and appreciate your continued patience while we worked to resolve this matter.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Swell Support Team.
Sep 18, 09:54 IDT
Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.