L&R admins not accessible

Incident Report for Yotpo Loyalty & Referrals Status

Resolved

Issue was resolved at 21:30 UTC time on Tuesday June 21st. No data loss was experienced.

Posted Jun 22, 2022 - 22:46 IDT

Monitoring

Admin access has been restored, modules are working as expected, data is being received. Any delays in data syncing will lessen gradually.

Posted Jun 21, 2022 - 23:07 IDT

Update

Yotpo features are experiencing a downtime. The R&D team is investigating the issue. Updates to come.

Posted Jun 21, 2022 - 22:44 IDT

Investigating

The L&R admins are currently experiencing a downtime. They are currently not accessible.

Posted Jun 21, 2022 - 22:30 IDT

This incident affected: Yotpo Loyalty & Referrals Admin.