Yotpo L&R Service Interruption | July 21, 2020
Incident Report for Yotpo Loyalty & Referrals Status
Resolved
The Yotpo API, On-site Widgets, and Admin might have failed to load with a 500 error.

Start Time:
July 21, 2020 - 17:03 (UTC).

End Time:
July 21, 2020 - 17:11 (UTC).

Business Impact:
The Yotpo Admin might have been inaccessible, the Yotpo widgets might have failed to load on-site.
The Yotpo API might have failed with a 500 error.

We apologize for the inconvenience and appreciate your patience while our engineering teams are worked to resolve the matter.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Yotpo Support Team
Posted Jul 21, 2020 - 20:17 IDT
This incident affected: Yotpo Loyalty & Referrals API, Yotpo Loyalty & Referrals Admin, and Yotpo Loyalty & Referrals Widgets (Pop-up, Rewards Page).