Yotpo L&R Intermittent Service interruption
Incident Report for Yotpo Loyalty & Referrals Status
On August 24, between 16:21 - 16:34 (UTC) Yotpo L&R services were intermittently having connection issues, our Engineering teams worked quickly to restore the connection and all services are up and running since 16:34 (UTC)

Business impact:

- No login to L&R admin
- Modules and Widgets failed to load
- Data sent to L&R API endpoints might have failed during this timeframe

We apologize for the inconvenience and appreciate your patience and understanding. Our Engineering teams are working constantly to enhance our availability.

If you encountered any issues during the specified time frame, please contact our Technical Support team to assist you to process the data.

The Yotpo Support Team
Posted Aug 25, 2021 - 13:31 IDT
This incident affected: Yotpo Loyalty & Referrals API, Yotpo Loyalty & Referrals Admin, and Yotpo Loyalty & Referrals Widgets (Pop-up, Rewards Page).