Yotpo L&R Service Degradation | August 17, 2020
Incident Report for Yotpo Loyalty & Referrals Status
The Yotpo API, On-site Widgets, and Admin might have failed to load with a 500 error.

Start Time:
August 17, 2020 - 13:30 (UTC).

End Time:
August17 , 2020 - 13:45 (UTC).

Business Impact:
The Yotpo L&R Admin may be inaccessible.
Yotpo L&R on site elements might not load.
Yotpo L&R may not be able to process API calls.
Webhooks from platforms may be lost.

The matter has been resolved, and the system is operating within the expected parameters.

We apologize for any inconvenience this matter might have caused.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Yotpo Support Team
Posted Aug 17, 2020 - 13:30 IDT