Swell Service Interruption | May 21st, 2020
Incident Report for Yotpo Loyalty & Referrals Status
Yotpo L&R Admin fails to load with a 502 error.

Start Time:
May 21st, 2020 - 16:06 (UTC).

End Time:
May 21st, 2020 - 16:17 (UTC).

Business Impact:
The Yotpo L&R Admin may be inaccessible.
Yotpo L&R on site elements might not load.
Yotpo L&R may not be able to process API calls.
Webhooks from platforms may be lost.

The matter has been resolved and the system is being monitored.

We apologize for any inconvenience this matter might have caused.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Yotpo Support Team
Posted May 21, 2020 - 19:00 IDT