Yotpo L&R Service Degradation | Nov 18th, 2020
Incident Report for Yotpo Loyalty & Referrals Status
Yotpo L&R fails to process orders and redeeming points for discount, .

Start Time:
Nov 18th, 2020 - 08:25(UTC).

End Time:
Nov 18th, 2020 - 08:50(UTC).

Business Impact:
Yotpo L&R on site elements might not load.
Yotpo L&R may not be able to process API calls.

The matter has been resolved, and the system is operating within the expected parameters.

We apologize for any inconvenience this matter might have caused.

If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.

The Yotpo Support Team
Posted Nov 18, 2020 - 10:54 IST
This incident affected: Yotpo Loyalty & Referrals API, Yotpo Loyalty & Referrals Admin, and Yotpo Loyalty & Referrals Widgets (Pop-up, Rewards Page).