Our API is now stable and calls are returning successful responses.
Start Time: 11:00 AM UTC
End Time: 17:37 PM UTC
We apologize for the inconvenience caused.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case . The Yotpo Support Team
Posted Nov 18, 2022 - 19:39 IST
Investigating
Overall Description of the issue and Affected Services:
We are currently experiencing an issue with connection to our APIs. Sporadically our API could be returning 500 responses from calls sent to Yotpo
Start Time: 11:00 AM UTC
Business Impact: - There is a possibility of data loss if there is no retry mechanism after the initial failure.
We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Posted Nov 18, 2022 - 19:34 IST
This incident affected: Yotpo Loyalty & Referrals API.